Reed Exhibitions Italia Privacy Policy

Privacy Policy

The document concerns the privacy policies on the processing of personal data performed by Reed Exhibitions Italia S.r.l., with registered offices in Milano, Via Marostica n. 1, the controller (hereinafter the “Controller” or “REI”) which runs the web-site

The document describes, according to applicable law and EU Regulation 2016/679 (hereinafter “GDPR”), the management procedures with regard to the personal data of users and visitors of our web-site, as well as the processing of personal data carried out by the Controller. For contacts you can present yourself, by prior appointment, at the company offices, or use the following contact information: Tel. +39 02 4351701.
The DPO isavailable at e-mail address:

This policy is not applicable for other web-site eventually accessible through our links, of which the Controller shall not be deemed liable.

The Controller adopts this policy as required by art. 12 GDPR, to provide the information included in art. 13 GDPR and communication under artt. 15 to 22 and 34 GDPR, related to the processing of the data provided. This policy shall be read as general, given to everyone who interact with the web-site, accessible by electronic means and corresponding to the official web-site home page.

Informative on data processing
The Controller informs the third that the personal data provided through the connection with the Controller, data not belonging to special categories under art. 9 GDPR, concerning the same (even if operating as individual undertaking, small enterprise or professional firm) or its employees, agents, representatives or collaborators (the “Data”), shall be processed according to the provisions of GDPR. Data processing is carried out on the basis of lawfulness conditions under art 6 GDPR, for the purposes concerning the relationship established with the Controller and, therefore, its legal basis, as required by art. 13 lett. (c) GDPR, is grounded on the reasons of the contact with the Controller. Data processing shall include: management, organization, use, storage, creation of database, processing in EU and extra EU territories (in the cases set forth by art 45 and 46 GDPR), statistical survey, communication to partners with which the initiatives will be developed – subjects that will be appointed as external bodies according to art. 28 GDPR, Authorities, Institutions, ICE. The Data will be communicated and processed also within the RELEX Group, of which it is party. The Controller informs the visitors of the web-site that the Data provided for various activities might be shared with its partners, in full compliance with applicable privacy regulations. It is further recalled that the processing of Data shall be carried out by the Controller only in the interest of the user, without aggressive marketing purposes, and with the further possibility to not adhere to the proposed activities.  The processing shall include the destruction and alteration of the data processed, as the result of the reporting of the Data subject, the consultation, the communication of future initiatives, the elaboration, soft spam by e-mail and light marketing, statistical survey, the submission of promotional material and use for promoting meetings and conferences, cancellation. It is further recalled that the processing of Data connected with the web services, offered by this web-site physically “in  hosting” by third party providers, are performed  at the Owner’s  premises and handled only by employers, collaborators or third duly authorized, or charged with occasional maintenance duties.
Data processing shall be carried out by paper and/or electronic means, by subjects specifically appointed. Provision of Data is optional, except from those automatically acquired by the system. It is intended that continuing with navigation, and by not turning off cookies (see cookies policy), the consent will be considered as given according to art. 4 para 11 GDPR. The Controller does not perform any processing through automated decision-making process. The Data will be stored for five years and anyway for the period necessary to meet the purposes of Data collection.
The Controller informs that the rights of rectification ex art 16 GDPR, to erasure ex art 17 GDPR, to restriction of processing ex art 18 GDPR and of access to personal Data supplied and consequential information as described in art. 15 GDPR are guaranteed.
The Data subject has also the following rights:
1)    to require to the Controller the access to its own personal Data, the relevant rectification, or the erasure or the restriction of the treatment concerning it, or to object to the processing;
2) to data portability, ex art 20 GDPR;
3) should be Data processing based on art. 6, para. 1, lett. (a) GDPR or art. 9, para. 2, lett. (a) GDPR, to revoke the consent at any moment, without prejudice of lawfulness of data processing based on the previous consent;
4) to lodge a complaint with a supervisory authority.
In order to exercise such rights or require further information, please send an e-mail to the DPO at the following e-mail address:, by indicating as object: exercise of rights under the GDPR, and as content the right that is intended to exercise. The Controller shall process the request and send the relevant reply within the timing according to art. 12 GDPR.

The Controller uses specific policies for the acquisition of Data in particular situations (for example, request for admission / to the fair as exhibitor/visitor/journalist), provided with related consent to be conferred in order to allow the processing of Data. Please be informed that should the Controller decide to carry out further Data processing for other purposes, different from those for which they were collected, it shall previously inform the Data subject with any relevant information, obtaining – where necessary - specific consent. It is further noted that the Controller uses specific and appropriate policies for the acquisition of Data in particular areas, to which is made reference (for example, admission to a fair, to a contest, to a conference etc.).

Please note that users, by sending e-mail to  the addresses indicated in this website, for the purposes specified for each case, authorize the acquisition and the consequent processing of their e-mail address and other personal Data possibly contained in the e-mail, to be carried out with the procedures and purposes mentioned above. The sending also involves the awareness and the approval of the privacy information note.
The Communications on Owner’s activities is reserved only to specific categories of registered users. To provide and manage this service, the Controller uses services and tools offered by MailUp website. For more details on the processing of personal Data by MailUp, the Controller recommend to carefully consult the following link: The failure to provide personal Data will not result in any consequence against the user other than, in the event of failure to provide necessary personal Data, the lack of opportunity for the user to benefit from the services required, from which it is possible to cancel by the use of “unsuscribe”, that is footnoted in every communication.

Use of images obtained by photos and/or videos
During our public events (exhibitions, fairs, conventions, parties, meetings) it’s possible that several photos and videos will be taken in the location to support and promote our events. Images and videos will be posted on this Website or on the group's website and through our social profiles and they won’t injure individual’s honor and respectability; The Controller won’t give any payment for these images or videos. It’s important to remember that your images obtained during our public events don’t request a specific consent from photographed individuals.  However, the Controller complies with all provisions concerning photos and videos processing set forth by the Data Protection Authority. Anyone who wants to cancel or remove personal images can contact us at the following address and, after examination of the request, images may be cancelled/removed. In the event that photos or video will be taken during private events and/or including foreground of minors or people with handicap, the Controller will give the suitable information and will ask individuals’ consent.

Navigation Data
Informatics systems and software procedures of this web site collect certain Personal Data, which transmission is implicit in the use of internet protocols. Such Data are used only to obtain anonymous statistic information on the use of the web site and to control the correct performance. They are cancelled immediately after the elaboration. The Data may be used in investigations on possible cybercrimes against the web site.

Cookies are small text files, deposited by a web site on the user’s hard disk, to identify the navigation browser. Cookies do not damage the system and do not contain malicious files. Cookies are intended to speed up the analysis of web traffic or to signify the access to a specific web site, and allow to web applications to send information to each user.

For further information, please visit our cookies policy.

Intellectual property
All contents in this web site are protected by rules of law concerning intellectual property. Any reproduction, also partial, is forbidden. In any case, the Controller does not permit any license on copyright, patents or any other intellectual property right.
No liability is assumed by the Controller towards web-site users in reference to the content of what is published (accuracy and completeness of the provided information) or to the use made by third parties. Materials and information of the web-site are subject, without prior notification, to changes or updates by the Controller.
Laws and regulations

The Controller regularly verifies the respect of these privacy rules, updating them with new issued laws and regulations. The DPO may be contacted at any time for questions by writing to:
It is our policy to reply to users sending requests and/or formal complaints to the address above, to solve the signified problem. We undertake to cooperate with the competent authorities, to solve possible complaints concerning Personal Data, which cannot be solved directly by the Controller and private individuals.


Reed Group Privacy Policy

Privacy Policy

About This Privacy Policy

Reed Exhibitions is committed to respecting and protecting your privacy. This privacy policy applies to each Reed Exhibitions website, event, app and other service (each, a “Service”) that refers or links to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. The  Reed Exhibitions company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

Information We Collect

We collect information about you in three ways: (1) from your input through our web forms, badge scanners, app forms and other mechanisms, (2) from third-party sources, and (3) through automated technologies.

Data You Provide To Us

The types of personal information that we collect directly from you depends on how you interact with us and the Service and may include:

  • Contact details, such as your name, email address, postal address, social media handle and phone number;
  • Account login credentials, such as usernames and passwords, password hints and similar security information;
  • Other account or event registration and profile information, such as educational, employment and professional background, dietary and accessibility requirements, and photo;
  • Payment information, such as credit or debit card number;
  • Comments, feedback and other information you provide to us, including information that you send to customer support and messages, appointment inquiries and other information that you wish us to share with our exhibitors, visitors, partners and others; and/or
  • Interests and communication preferences, including My Show/My Event matchmaking and event planning and networking choices and preferred language.

Data From Other Sources

We also may obtain personal information about you from our group companies and from other third parties, including:

  • Service providers that help us determine a location based on your IP address in order to customize certain products to your location;
  • Partners with which we offer co-branded services or engage in joint marketing activities; and/or
  • Publicly-available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

Data From Service Use

Our Service may automatically collect information about how you and your device interact with the Service, including:

  • Computer, device and connection information, such as IP address, browser type and version, operating system, platform and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;
  • Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service; and/or
  • For location-aware Services, your location, such as where you are located on the event floor.

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.

How We Use Your Information

Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;
  • Process and fulfill a request, order, download or other transaction;
  • Provide technical, product and other support and to help keep the Service working, safe and secure;
  • Enhance and improve the Service and our other products and services and to develop new products, services and benefits;
  • Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
  • Respond to your requests, inquiries, comments and concerns;
  • Notify you about changes, updates and other announcements related to the Service and our other products and services;
  • Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
  • Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties, such as exhibitors, sponsors and media partners;
  • Invite you to participate in user testing and surveys as well as sweepstakes, competitions and similar promotions;
  • Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance; and/or
  • Comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing of Your Information

Our Processors

Depending on the Service provided, we share personal information with:

  • Our affiliates, trading names and divisions within the Reed Exhibitions group of companies worldwide (for a list, click here) and certain RELX Group companies that provide technology, customer service and other shared services functions; and/or
  • Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, onsite event contractors, customer support, email service providers, IT service providers, mailing houses and shipping agents,

to process the information for us based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

Your Choices

We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee or event manager, that wish to send you information about their products and services that may be of interest to you, as determined by your choices in managing your communications preferences and other settings.

The Service may let you post and share personal information, comments, materials and other content. Any such contributions you disclose publicly may be collected and used by others, may be indexed by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.


Legal Reasons

We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • meet any applicable law, regulation, legal process or other legal obligation;
  • detect, investigate and help prevent security, fraud or technical issues; and/or
  • protect the rights, property or safety of Reed Exhibitions, our users, employees or others;

and as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.

Your Communications Preferences

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the ‘opt-out’ or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.

Accessing and Updating Your Information

Your Account

The Service may allow registered users to directly access and review their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support.

Your Rights

Under European and certain other privacy and data protection laws you can request free of charge:


·         access to and correction or deletion of your personal information;

·         restriction of our processing of your personal information, or to object to our processing; and

·         a copy of your personal information (right to data portability).


If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

Children’s Privacy

We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.

Data Security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.

Locations of Processing

Your personal information may be stored and processed in your region or another country where Reed Exhibitions affiliates and their service providers maintain servers and facilities, including Australia, Austria, France, Germany, India, Italy, Japan, Korea, the Philippines, Singapore, the United Kingdom and the United States. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law. Where personal information is transferred from the European Economic Area or Switzerland to a country that has not received an adequacy decision by the European Commission, we rely on appropriate safeguards, such as the European Commission-approved Standard Contractual Clauses and EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, to transfer the data.

Grounds for Processing

When we collect from you any personal information within the scope of European data protection laws, we do so:

·         with your consent;

·         where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;

·         where necessary for our compliance with a legal obligation;

·         where necessary for the performance of a task carried out in the public interest; and/or

·         as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfill our other legitimate interests as described above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you have the right to object.


We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.


If you have any questions, comments, complaints or requests concerning this privacy policy or our processing of your information, please contact: Data Protection Officer, Reed Exhibitions Limited, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom,, You also may lodge a complaint with the data protection authority in the applicable jurisdiction.

Last updated: __ May 2018